Privacy Policy | Jewellery Marketplace

Your privacy is important to us. This Privacy Policy explains how swarnam.shop ("we," "us," or "our") collects, uses, and protects your personal information.

1. Information We Collect

We may collect personal information from you in several ways, including when you:

Create an account.
Place an order.
Sign up for our newsletter.
Contact us.

The types of information we may collect include:

Contact Information: Name, email address, phone number, shipping and billing address.
Payment Information: Payment card details (processed securely by a third-party payment processor like RazorPay). We do not store your full payment card information on our servers.
Account Information: Username and password.
Order Details: Products purchased, order history, and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you about your order status, account, and promotions.
To improve our Website and customer service.
To personalize your shopping experience.
To protect against fraud and ensure the security of our services.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. This includes:

Payment Processors: To handle payments securely.
Marketing and Analytics Providers: To help us understand how customers use our site.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use a secure server and all sensitive information is transmitted via Secure Socket Layer (SSL) technology.

5. Your Choices and Rights

You have the right to:

Access and update your personal information through your account settings.
Unsubscribe from our marketing communications at any time.
Request the deletion of your account and personal data, subject to legal obligations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the Website. You can control cookies through your browser settings, but disabling them may affect the functionality of the Website.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at shopswarnam@gmail.com